Privacy Policy for Kratom.eu

We are delighted by your interest in our Kratom Onlineshop. The protection of your privacy is very important to us. Below, we provide detailed information on how we handle your data.

Collection, Processing, and Use of Personal Data

You can visit our site without providing any personal information. We only store access data without personal references, such as the name of your Internet Service Provider, the page from which you visit us, or the name of the requested file. This data is used exclusively to improve our offerings and does not allow any conclusions to be drawn about your person.

Personal data is only collected if you voluntarily provide it to us during the opening of a customer account or when registering for our newsletter. We use the data provided by you without your separate consent exclusively to fulfill and process your order. Upon complete fulfillment of the contract and complete payment of the purchase price, your data will be blocked for further use and deleted after the expiry of the tax and commercial law retention periods, unless you have expressly consented to the further use of your data. When you subscribe to the newsletter, your email address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.

Use of Cookies

We use cookies on various pages to make visiting our website attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer during your next visit (so-called persistent cookies). Our partner companies are not permitted to collect, process, or use personal data via our website using cookies.

Creation of Pseudonymous User Profiles for Web Analysis

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by selecting the appropriate settings on your browser software; however, we point out that in this case, you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Disclosure of Personal Data

Your data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. To process payments, we pass on your payment data to the credit institution commissioned with the payment.

Right to Information

According to the Federal Data Protection Act, you have the right to free information about your stored data, as well as the right to correct, block, or delete this data.

Data Security

Your personal data is encrypted during the order process using at least 128-bit SSL encryption over the Internet. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification, or distribution of your data by unauthorized persons. Access to your customer account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share your computer with others.

Credit Assessment and Scoring

If we make advance payments, for example, in the case of a purchase on account, we may obtain a credit report based on mathematical-statistical procedures from the CEG Creditreform Consumer GmbH, Hellersbergstr. 14, 41460 Neuss, or comparable service providers to protect our legitimate interests. For this purpose, we transmit the personal data required for a credit check to the CEG Creditreform Consumer GmbH or comparable service providers and use the received information about the statistical probability of a payment default to make a balanced decision about the establishment, implementation, or termination of the contractual relationship.

The credit report may include probability values (score values) that are calculated based on scientifically recognized mathematical-statistical procedures and include address data in their calculation. Your legitimate interests will be considered in accordance with legal requirements.

Contact for Data Protection

For questions regarding the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data, as well as the revocation of granted consents, please contact:

Mambog B.V.
Verdunplein 17 - Unit A4884
5627 SZ Eindhoven
Niederlande

Email: contact@kratom.eu or use our contact form.